My Process

My Process

I design to turn complexity into clarity and uncertainty into confidence.

01

Frame the problem

Understand the user need,business objective, technical constraints, and define success metrics

↓

02

Learn from users & data

Combine user research and behavioral data to uncover needs, behaviors, and friction.

↓

03

Identify opportunity

Turn insights into a clear problem to solve and identify where design can create the most value.

↓

04

Explore & prototype

Map flows, explore ideas, and prototype rapidly to make possibilities tangible.

↓

05

Validate & refine

Test assumptions with users and data, then iterate toward a clearer, more effective solution.

↓

06

Partner through launch

Work closely with product and engineering through implementation, integration, QA, and release.

Education

Google UX Design Certificate

Google Career Skills, 2022

BS, Transportation Design

ArtCenter College of Design, 2017

Pasadena City College

Industrial and Product Design, 2011

Experience

User Experience Designer

4 years

Innnova Electronics

Irvine, CA

Lead UI/UX designer, researcher and strategist on multiple mobile app & e-commerce projects including RepairSolutions 2 and CarMD Connect

Creative Designer

5 years

ICONA Group

Irvine, CA

Contributed to 30+ automotive and industrial design & research projects spanning physical product design, research, and HMI, including the Weltmeister W6, Hengchi 3, and Icona Nucleus

Creative Designer

6 months

Ford Motor Company

Dearborn, MI

Exterior design for Lincoln future-mobility programs